Last updated: 2026

Sky Facade Access is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or engage with our façade access and rope access services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Sky Facade Access provides professional rope access, façade maintenance, inspection, and high-rise building services across London and the UK.

Registered Address:
3 Huddlestone Road, E7 0AW, London, UK

If you have any questions about this Privacy Policy or how your data is handled, you may contact us via our website contact form or by email at info@skyfacade.co.uk

2. Information We Collect

We may collect and process the following personal information:

• Name, company name, and job title
• Email address and telephone number
• Project details submitted via contact or quote forms
• Technical data such as IP address, browser type, and device information
• Usage data relating to how you interact with our website

We only collect information that is relevant to providing our services or responding to enquiries.

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and quote requests
• Provide rope access and façade services
• Communicate about projects, scheduling, and service updates
• Improve website performance and user experience
• Maintain internal records and compliance documentation
• Meet legal, regulatory, and contractual obligations

We do not sell, rent, or trade personal data to third parties.

4. Lawful Basis For Processing

We process personal data under the following lawful bases:

• Consent provided through website forms
• Performance of a contract or pre-contract enquiries
• Legitimate business interests
• Compliance with legal obligations

You may withdraw consent at any time by contacting us.

5. Data Storage And Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or loss.

Data is stored securely and only accessible to authorised personnel involved in project delivery, administration, or compliance.

6. Sharing Of Information

We may share limited personal information with:

• Professional advisers or subcontractors involved in service delivery
• Regulatory authorities where legally required
• IT and hosting providers supporting website operations

All third parties are required to respect the security and confidentiality of your data.

7. Cookies And Analytics

Our website may use cookies and analytics tools to:

• Analyse website traffic and usage patterns
• Improve website functionality and performance
• Understand visitor behaviour

You can control or disable cookies through your browser settings.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

When data is no longer required, it is securely deleted or anonymised.

9. Your Data Protection Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Request data portability

To exercise your data protection rights or submit a data/privacy request, please contact us via our website or email info@skyfacade.co.uk.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage you to review their privacy policies separately.

11. Changes To This Privacy Policy

Sky Facade Access may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes. Any updates will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, how we handle personal data, or would like to make a data or privacy-related request, please contact us via our website’s contact form or by email at info@skyfacade.co.uk.